Shipping

Our Guarantee:

 
Your satisfaction is of the utmost importance to us. If you are unhappy with your order for any reason you may return it within 30 days of receipt, no questions asked. If you are unsatisfied with your order and would like to return it in original, unused condition you may return it within 1 year of receipt, no questions asked. (Sales of special orders, electrical items, electrical components and books are final and returns are not accepted.)


Payment:


We accept  PayPal, Wire Transfer, For International Orders.


International orders require PayPal at checkout. International equipment orders require payment in the form of a bank wire transfer. 


Domestic equipment sales can only be purchased through our online store using  PayPal at checkout. Online equipment orders paid via credit card will be canceled.


To pay for equipment (espresso machines, grinders, etc.) with a PayPal, please call us to connect with our Sales Department.


Shipping:


We ship most orders placed before 12pm the Next day, but please allow up to 3 days to process your order. We ship using FedEx or DHL, depending on the size and destination of the package. In the rare instance that an item in your order is back ordered, we will ship your in stock items right away and ship your back ordered items as soon as they become available. You will not pay duplicate shipping charges for back ordered items.
 
*Free Shipping over $150: Take advantage of free domestic shipping on online orders totaling $150 or more. Simply choose the "Free Shipping" option during check out and we'll ship your order at no charge. Shipping will be done via the most cost effective option- usually. We try to ship all orders received before 12pm the Next day, but please allow up to 3 days for processing. Orders must be placed online and ship to the lower 48 contiguous. If you are shipping outside the lower 48 and you choose free shipping, shipping will be manually applied before your order is processed. We will default to ground shipping.